FAQ

We specialize in urbanwear and pop culture apparel that lets you rep your favorite movies, TV shows, and bowling culture with street cred. From limited edition tees to statement pieces, our collection is curated for true fans who want to wear their passions.

We work with both licensed merchandise and original designs inspired by pop culture. Each product page clearly indicates whether it’s an officially licensed item or our unique interpretation.

All available sizes and colors are shown on the product page. If it’s selectable, we’ve got it ready to ship from our Connecticut warehouse.

We accept Visa, MasterCard, JCB, and PayPal – all the major players in the global streetwear payment game.

Absolutely. We use industry-standard encryption to protect your transaction details. We don’t store your full payment information after processing.

This could be due to insufficient funds, incorrect card details, or your bank’s security measures. Try again or contact your bank if the issue persists. Still stuck? Email [email protected] and we’ll help troubleshoot.

We deliver worldwide to most urban centers (sorry remote Pacific islands – we’re working on it!). Our tribe spans from New York to Tokyo, and everywhere streetwear culture thrives.

⚡ Standard Shipping ($12.95): For when you need it NOW. Handled by DHL/FedEx, arrives in 10-15 business days after 1-2 day processing.

🛹 Free Shipping: For orders over $50, shipped via EMS in 15-25 business days after processing. Pro tip: Combine orders with friends to hit the minimum!

Our Connecticut crew gives every order VIP treatment with 1-2 day processing – we hand-check each item because quality matters as much as style.

Yes! Both shipping methods include full tracking. You’ll receive an email with tracking details once your order hits the road from 774 School Street.

We offer 15-day returns from delivery date because even the most hardcore fans change their minds sometimes. Items must be unworn, unwashed, and in original packaging with tags attached.

Email [email protected] with your order number and what you’d like to return. Our crew will guide you through the no-stress process.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect (that’s on us). We recommend using a trackable service.

Once we receive your return, processing takes 3-5 business days. Your bank may take additional time to post the refund to your account.

Click “Forgot Password” on the login page. You’ll receive an email with instructions to create a new one and get back to shopping your favorite pop culture gear.

Try clearing your browser cache or using a different browser. Still locked out? Our tech crew can help at [email protected].

We move fast! Email us immediately at [email protected] if you need to modify an order. Once processing begins (within 1-2 days), changes may not be possible.